The business sees every visit it has set up, with status, date, and result. Use the plus button to create a new one: pick the concept first, then the location. Each location is assessed separately but stays grouped under the shared name.
This is how the test guest works on site. Categories with progress sit on the left and are worked through one by one; the survey runs as a chat on the right. The guest answers on their own phone, on the go.
Once complete, the report is built for the owner: overall score, strengths and gaps, quality by category, a comparison across every location in a concept, and guest quotes in their own words.
Every submission, filterable by survey, location, concept, test guest, and status. Whether and how a test guest is compensated is up to the business: cash, a voucher, a free service on the house, or nothing at all. RealView only tracks what was agreed and whether it's settled.
Every test visit at a glance
Every test visit you set up shows up in a list with status, date, and result. Use the plus button to create a new one: pick the concept first, then the location, each location is assessed separately but stays grouped under the shared name.
- Status per visit: not started, in progress, or completed
- Result on the 5-point scale, right in the overview
- Pick the concept first, then the location, chains stay together
The survey runs like a chat
The test guest works through the categories on the left one by one, while the survey runs as a chat on the right, free text, photo upload, and the option to skip individual questions. No forms, no multiple choice: everything is typed, just as it was experienced.
- Category progress on the left, each question answered one at a time
- Free text instead of multiple choice, the guest's own words
- Photo upload wherever proof makes sense
Quality per category, at a glance
Once a visit is complete, the report is built: overall score, location ranking, quality by category side by side, and the guest's own quotes. Switch between the concept view and a single location.
- Ranking of every location in a concept, sorted by result
- Category matrix comparing locations directly
- Guest quotes in their own words, not just numbers
Submissions and agreed compensation
Every submission, filterable by survey, location, concept, and test guest. Whether and how a test guest is compensated is up to the business, cash, a voucher, or a free service on the house. RealView only tracks what was agreed and whether it's been settled.
- Filter by survey, location, concept, and test guest
- Freely agreed compensation instead of a fixed rate
- Mark a status as settled with one click